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Participant
September 6, 2024
Question

Deleted Account

  • September 6, 2024
  • 1 reply
  • 189 views

I have deleted my account but it still says that email is still in use

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1 reply

Souvik Sadhu
Legend
September 6, 2024

Hi @MFVMarketing,

 

Hope you are doing well. Thanks for writing in!

 

Once you have deleted your account, the email address stays saved in the backend against your name for the next 27 days in case you want to re-activate your account. If you are trying to use the same email address to create a new account within the said time, you will see this message.

 

You can refer to this link for more info: Restart or retrieve an Adobe account

 

Hope this clarifies your question.

 

-Souvik