Deployment - Check for Updates

Forum|Forum|5 years ago
February 13, 2021
1 reply
454 views

We are deploying Adobe Acrobat DC - we have deployed using the customization wizard and no issues with the installation on endpoints. We have configured Adobe to for Automatically install updates and I can confirm that the setting is applied on endpoints. Prefrences - Updater - checked Automatically install updates. But the app does not auto update - so trying to figure out what else I can do here.

Thanks,

SP

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G

goodfrabaAuthor

Participating Frequently

Bump - can anyone chyme in here?

Built Adobe Pacakge from Admin Console

Download Pacakge, use MSI to customize w. Customization tool. Deploy thru intune

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Deployment works, adobe is isntalled. Great!

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Only problem is that it never auto updates - the option to auto update is enabled on the endpoint - but it never actually updates automatically.

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Thanks,

SJ

L

LeoUpdaterX

Participating Frequently

Please search forums for "iLogLevel registry value or AdobeARM.log file", follow instructions how to enable Updater verbose logging,

and provide (send me in private message) AdobeARM.log file collected from User Temp folder.

There are number of reasons why auto update not working and without log file it'll be just a guess.

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