Descarga de documentos firmados

Hi there,

Hope you are doing well and sorry to hear you're having trouble.

Could you share a few more details so I can help you better?

• What device are you using (phone, tablet, or computer)?

• Are you using the Acrobat app or a web browser?

• What does the error message say?

• Does this happen with all documents or just one?

In the meantime, here are a few simple things you can try:

1. Make sure your internet is working well.

2. Sign out of your account and sign back in.

3. If you're using a web browser, try clearing your browser history and cache.

4. Try using a different device or browser if possible.

Let us know how it goes.