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bbatkins
Participant
November 7, 2016
Answered

Details Panel on Welcome Screen in Acrobat DC Pro Missing

  • November 7, 2016
  • 4 replies
  • 1752 views

When I open Acrobat DC Pro, I cannot see the Details Panel (referenced in the page 18 of the User Manual) on the right side of the Home screen. I don't know if this indicates that we have a bad install or that other features may be missing. Or is there a setting that hides/shows the panel?

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi bbatkins,

This is the "Home screen" that you get when you open application. It is a designed behavior.

Once you single click on any file name listed there, it will display in preview panel at right as shown in your first screenshot above.

If you double click on file name, it will open file in application.

Please try to single click on file name and then check.

If it not works try to "Repair Installation" under Help menu in application.

Regards,

Meenakshi

4 replies

Y
Yaa Aba309855682lwh
Participant
July 10, 2023

 I am having similar problems and can't get my head around what exactly I did wrong. This is a new pc with new installation. Can someone help me arrange the tools on top where I can increase the size view windows and all that. Attached is my current page and it's irritating to deal with 

B
bbatkinsAuthor
Participant
December 28, 2016

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
December 28, 2016

The feature is not available in the classic track.

B
bbatkinsAuthor
Participant
November 28, 2016

Meenakshi,

Thanks for your response.

This version is 2015.006.30243 and the OS is Windows 7 Professional, Service Pack 1 (64-bit).

Here is the screenshot.

Thanks,

Betty

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
November 28, 2016

Hi bbatkins,

This is the "Home screen" that you get when you open application. It is a designed behavior.

Once you single click on any file name listed there, it will display in preview panel at right as shown in your first screenshot above.

If you double click on file name, it will open file in application.

Please try to single click on file name and then check.

If it not works try to "Repair Installation" under Help menu in application.

Regards,

Meenakshi

B
bbatkinsAuthor
Participant
December 12, 2016

HI Meenakshin,

Thanks. The screen shot I sent was one where I had clicked on a file name, and the right panel did not show. I am not able to make changes to installations but I will check with our IT team to see some sort of Repair works. If this does not appear as designed, I want to make sure that it does not indicate that there is something else wrong. At this point, are you aware of any setting that would cause the deviation I've described?

Thanks,

Betty 

Meenakshi_Negi
Meenakshi_Negi
Legend
November 24, 2016

Hi bbatkins,

Sorry for the delay in response.

Could you please share the screenshot of the Home screen you get when you open application.

Try to single click on a file name in Recent list and check if you get the details panel on right.

Could you please confirm the dot version of Adobe application and OS you are using.

Regards,

Meenakshi

Y
Yaa Aba309855682lwh
Participant
July 10, 2023

 I am having similar problems and can't get my head around what exactly I did wrong. This is a new pc with new installation. Can someone help me arrange the tools on top where I can increase the size view windows and all that. Attached is my current page and it's irritating to deal with 

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