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Participant
April 9, 2022
Question

Different information on file if I open with Adobe Pro VS Reader!

  • April 9, 2022
  • 1 reply
  • 516 views

Good morning guys,

 

I am dealing with a really weird issue.  

I have 1 file, if I open it with Adobe Acrobat Pro, I do not get all the information on the file.

If I open it with Acrobat Reader, I do get to see more information.

Yeah, I thought I was crazy and I made a video so you can see: https://www.loom.com/share/aec2156efaf5455c9c03cc7896c69fea

Any thoughts? 

Thank you,

Jairo.

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
April 9, 2022

Did you fill in the form, or did you get it pre filled-in? If you did it, did you do it manually, or with a program? If manually, in which application? If with a program, which one?

Participant
April 11, 2022

Hi! Thank you for replying!

I filled up the information manually, I just typed it in using Adobe Acrobat DC

Jairo.

try67
Community Expert
Community Expert
April 11, 2022

Did you at some point open the file in another application? Can you share the file (with dummy data) with us, please?