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Participant
March 22, 2017
Question

Digital Sign with a SmartCard

  • March 22, 2017
  • 2 replies
  • 4720 views

@

Hey Folks,

i try to sign a PDF Dokument with Acrobat Reader XI 11.0.10 and Windows 10

I open the document, klick Sign with Cert an take a place were I want to sign.

Than open a DialogBox that ask for my digital ID

- File

- Digital Roaming ID

- Device, that is connect to your PC

i Choose "Device, that is connect to your PC (threre is an internal Cardreader avalible)

at this time a Dialog box appears: Acrobat could not find any new digital IDs; If your digital ID is on a hardware token, please make sure it is plugged in and the token interface is properly configured. Contact your system administrator for further assistance

Why could Acrobat Reader XI 11.0.10 with windows 10 access the SmartCard?

With Acrobat Reader XI 11.0.10 an Windows 7 it works perfect

!

This topic has been closed for replies.

2 replies

Adorobat
Participating Frequently
February 21, 2018

Hi SassaH, Shreyanssshah,

Could you please try the steps suggested by Steve in the link given below and check if that resolves the issue?

Can't sign an .PDF document

Let us know how it goes.

Shivam

Participant
February 2, 2018

i am facing similar problem but in mac. windows 10 works perfect for me.