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melissa.gaynor
Participant
March 3, 2026
Question

Digital signature delay

  • March 3, 2026
  • 2 replies
  • 33 views

 

There is a lag in the digital signature when opening the PDF, signed by engineers or other professionals with licenses in the state of FL. When we try to upload to city or county municipalities for permitting purposes, the signatures cannot be verified. The error message is that the file failed to publish correctly. This only became an issue in the last year.

    2 replies

    MikelKlink
    Participating Frequently
    March 4, 2026

    For clarification: Is this about digital signatures applied using an online signing service like Adobe Acrobat Sign? Or are they applied in an app (like the Adobe Acrobat desktop app) using locally installed certificates and keys in a PKCS#12 file or in some security token?

    creative explorer
    Community Expert
    Community Expert
    March 3, 2026

    @melissa.gaynor that is truly odd. I looked at the Adobe Status, it appears it is up, 
    https://status.adobe.com. Could it be the VPN or firewall?

    m