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Participant
February 23, 2020
Question

Digital signature PIN disable

  • February 23, 2020
  • 1 reply
  • 7346 views

Hi

I have created personal digital Singature and problem I facing is that every time I have to sign I have to input the PIN.

 

Let me know how to disable that functionality in PDF.

1 reply

barbara_a7746676
Community Expert
Community Expert
February 23, 2020

A digital ID requires the pin, so if you need a digital ID, you cannot eliminate the pin. 

You can delete your digital ID - choose Preferences > Signatures. In Identities & Trusted Certificates, and click MoreSelect Digital IDs on the left, and then select the digital ID to remove, Click Remove ID. Enter the password, and then click OK.

If you want to keep the digital ID, you can save some time by making it the default. Choose Preferences > Signatures. In Identities & Trusted Certificates, click MOre. Click Digital IDs and then select the digital ID you wan t use as the default. CLick the Usage Options button and choose a task for which you want the digital ID as the default. To specify the digital ID for more than one task, click the Usage Options button again and select another option.

Participant
December 13, 2023

trying to figure out why my digital signature is all of a sudden requiring a pin/password... I don't remember the pin/password, so I can't enter that when trying to sign a document. How do I reset the pin/password for my digital signature? It's not my Adobe password, I tried that and it's not working. 

Bernd Alheit
Community Expert
Community Expert
December 13, 2023

Delete the digital id and create a new.