Skip to main content
Participant
March 6, 2021
Question

Digital Signature Validation

  • March 6, 2021
  • 2 replies
  • 608 views

I validated digital signatures on one of my official documents using the Adobe Acrobat Reader DC app on my Mac and then transferred the validated file to my phone, both by email as well as by moving the file to my document cloud but the document still shows 'Signature Unverified' on my iPhone. What should I do? Please help.

This topic has been closed for replies.

2 replies

Legend
March 6, 2021

You can't validate or verify it in advance. The key point is that it is validated EVERY TIME. However, so far as I know signature validation isn't even possible on the mobile apps.

Participant
March 6, 2021

That's correct but I can't even see that on my mobile not even once if I upload it to Document Cloud. That means I won't ever be able to show my digital signature validated PDF document through my phone.

Legend
March 6, 2021

I believe that's correct. You would need a phone app that validates the signature. Validating "in advance" is outside the rules and possibilities of signatures, that's not how they work. 

try67
Community Expert
Community Expert
March 6, 2021

Validate it again.

Participant
March 6, 2021

I validated it again but it still didn't help. I also tried to validate another similar document but still the same problem persists. What should I do?