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patrik.akd
Participating Frequently
March 27, 2026
Question

Digital signatures not working for RSA certificates with ECC signature algorithm

  • March 27, 2026
  • 2 replies
  • 664 views

This is an identical problem my colleague posted back in June 2022 regarding Adobe on Windows but now also happening on macOS: 

 

It is a known bug inside Adobe Acrobat that was acknowledged and fixed by Adobe but only on Windows. This time we have also tried reaching out to Adobe contacts who managed to help us before but without any success.

 

We're currently in a pre-release stage with macOS token driver for our smart cards and this issue has resurfaced.

 

When trying to sign a pdf document with RSA key associated with a certificate whose signature algorithm is ECC Adobe returns the following error: “Error encountered while signing: The credential selected for signing is invalid”

 

Certificate in question is signed with a SHA384 ECDSA signature (sha384ECDSA).

 

After reviewing token driver logs we concluded that Adobe is requesting a X962 ECDSA signature with a RSA key which of course is not valid and is discarded from our token driver.

 

Considering all our smart cards containing RSA certificates have a ECC signature this is a major issue for us that renders our new token driver completely unusable for RSA cards while using Adobe products.

 

We have worked hard on providing our customers with a native system-wide solution for using smart-cards on macOS and this affects a huge amount of our customers and leaves us with no other option but to delay our token driver release until this is solved.

 

Hope someone at Adobe will see this and can reach out to me, we’re able to provide any kind of support with testing and development to solve this urgent issue.

 

Thanks!

 

2 replies

patrik.akd
Participating Frequently
June 5, 2026

@Souvik Sadhu Is there any update on this topic? It has been over 2 months now since we provided requested testing certificates to the development team. Since then there was absolutely no feedback whatsoever and this is starting to feel very unprofessional.

 

@Meenakshi0101 Could you maybe help us out?

Meenakshi0101
Community Manager
Community Manager
June 5, 2026

Hi patrik.akd,

 

Thank you for your patience so far.

We have just checked with the team, and this will be available in one of the upcoming releases. Once it is available, we will let you know the version details.

 

Let us know if we can be of any further assistance.

 

Thanks,

Meenakshi

Eric Dumas
Community Expert
Community Expert
March 27, 2026

please raise a ticket with https://acrobat.uservoice.com to alert dev team.

patrik.akd
Participating Frequently
April 20, 2026

Yeah, thanks for the advice. I’ve managed to get in contact with someone from Adobe a couple of weeks ago and we provided test certificates for development team but sadly no solution or timeline so far. This is getting very uncomfortable for us and our customers.

Souvik Sadhu
Legend
April 22, 2026

Hi ​@Eric Dumas,

 

Thanks for the advice. The team has already been alrerted on the issue, and they are working on it.

 

Also, ​@patrik.akd, I am actively following up on this, and I should be able to give you a response on the timelines soon.

 

Regards,

Souvik