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bcTS3D
Participant
Apr 21, 2026 11:14 AM UTC
Question

DirectX9 Recommendation within Acrobat

Hello,

 

In order to correctly view face highlighting PMI associations within 3DPDF we need to change the rendering mode. DirectX9 is recommended in Acrobat preferences (https://helpx.adobe.com/acrobat/kb/download-directx9.html).

However, DirectX9 is legacy and not officially supported on Windows 11.

 

Are there any known plans for this to be updated, or alternative supported options?

 

Thanks.

1 reply

Meenakshi Negi
Community Manager
Community Manager
Apr 21, 2026 12:24 PM UTC

Hi bcTS3D,


Thank you for reaching out.


Currently, we do not have any information on this. We will consult the product team for more details and share the information with you.

We appreciate your patience.


Thanks,

Meenakshi

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