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M
M. Franchot
Participating Frequently
May 25, 2023
Question

Disable Adobe Create PDF cloud services

  • May 25, 2023
  • 1 reply
  • 2840 views

When I am in Acrobat and want to create a pdf from a file, there is an option "Use Adobe Create PDF cloud service" that is seemingly permanently turned on. Is there any way to turn this off and manual control the conversion settings?

 

When I create PDF's using Acrobat, it is giving me different results than if I generate a PDF by saving as straight from say Illustrator. In this specific situation, solid black lines are getting ghosted, and greyed out. There use to be a way to control the settings within Acrobat to make pdf's but now it appears it wants to use a cloud conversion service. I would be fine with that if it didn't mess up my pdf.  And now I am not confident in any of the PDF's I have generated using Acrobat.  This also happens when I Create Multple PDF Files. 

 

I am using Acrobat Pro 2023.001.20177 on MacOs Ventura 13.4 

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    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    May 25, 2023

    Hi @M. Franchot 

     

    Hope you are doing well.

    Are you referring to the suggestion for Adobe to create pdf Cloud services, or was it a pop-up message on launch?

    Could you please share the screenshot for better understanding?

    There's no direct method of disabling or removing the Cloud services or suggestions, but there's an alternate way to disable the Online Services using Acrobat's Customization Wizard. You can download the Wizard for Mac from here https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/basics.html#wizard-installation 

     

    And then disable the online services by changing the following settings https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/online.html 

     

    Thanks,

    Akanchha

    Bevi Chagnon - PubCom.com
    Bevi Chagnon - PubCom.com
    Legend
    May 25, 2023

    @AkanchhaS8194121, is there a similar URL for Windows users?

    We're federal government contractors and our US government contracts prevent us from using any cloud services for anything, not even AWS or Adobe servers.

     

    I would like to turn off any cloud sharing services (fonts, files, libraries, PDF creation) from all Adobe products so that I can keep me and my employees employed!

     

    I know academic publishers, universities, and legal, financial, and healthcare corporations have similar constraints.

     

    |    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    May 26, 2023

    Hi @Bevi Chagnon - PubCom.com 

    Acrobat Customization Wizard for Windows https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/basics.html#wizard-installation 

    On the same page, you'll find various customization under Deploying Customized Installer https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/online.html

     

    Let us know if you need further assistance. 

     

    ~Akanchha

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