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3 replies

January 22, 2026

I saw that guide and we have implemented it for Windows. Sadly its not possible to use the same guide for Macs.

AnandSri
Legend
January 22, 2026

I will check this internally and reach out to you via the email you used to log in to the community for additional details.

 

Regards,

Anand Sri.

January 22, 2026

Hi, Anand! 

Thank you for replying. We see that we can disable it on each device, but we have around 1000 macs in use in our organization and several offices without an IT-representative. Is there a way to manage these settings through MDM? 

AnandSri
Legend
January 22, 2026

Hello @Erlend Andre35397551b0fc

 

Check this community thread with the registry settings and see if this works for you. Share this with your IT team, who can use the MDM for deployment: https://adobe.ly/4pKXjkF

 

I hope this helps.

Thanks,

Anand Sri.

AnandSri
Legend
January 21, 2026

Hello @Erlend Andre35397551b0fc

 

I hope you are doing well, and thank you for reaching out.

 

If you wish to disable the AI features, you can do it from the Acrobat apps' preferences, go to 

  1. Acrobat > Preferences (Mac).
  2. In the left panel, select Generative AI.
  3. Here’s what you’ll see: 
  • Enable generative AI features in Acrobat (If you want to disable AI features entirely, simply uncheck this option)
  • If you want to keep AI enabled but adjust other behaviours, you can select or deselect the remaining options according to your preference:
  •                   Show the AI query bar on the document 
                        Quick access to ask questions about your PDF.
  •                   Show AI video cards 
                        Replaces starred documents with smart previews (requires restart).

You can also clear the AI Assistant chat history at any time for peace of mind.

 

Note: We recommend relaunching Acrobat after making any changes for them to take effect.

 

 

Important Note: 

Acrobat AI Assistant is continuously evolving, so different users may see slightly different options depending on their version of Acrobat. Rest assured, the available preferences will function as intended. To check the latest version available, please visit here: Release Notes.

 

I hope this helps.

Thanks,

Anand Sri.