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Michael Linder
Inspiring
November 17, 2024
Question

Disable mandatory uploading to Adobe Cloud

  • November 17, 2024
  • 1 reply
  • 457 views

We create PDF documents from within Microsoft's 365 apps. Today we were informed by a popup that saving a Word document as a PDF will result in posting to Adobe Cloud. We cannot find an opt-out. It appears that a  PDF will simply not be created if we object. Can anyone share a way to disable forced uploaqding?

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1 reply

Souvik Sadhu
Community Manager
Community Manager
November 20, 2024

Hi @Michael Linder,

 

Hope you are doing well. Sorry for the trouble.

 

This sounds strange and shouldn't be happening. Would you mind sharing a screenshot or better, a screen recording of the save screen along with the time when you see the pop-up? This will help me investigate this further along with the devs.

 

If it hinders the workflow, you can temporarily disable Adobe Cloud Storage till we get this investigated.

To do so, go to Start Menu-> Registry Editor:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

And the Dword: bToggleDocumentCloud

and Value: 1

 

More info here: Lockable Settings

 

Look forward to hearing from you.

 

-Souvik