Disable "Marked Set By"

Question

Hello,When I receive a marked up pdf from a client, I check off the comments as I finish them. Then after I export the pdf, I import any comments that are not addressed. I delete the ones I aleady checked off. When my client receives the pdf, all of the comments I checked off and deleted come back as "Marked Set by [my name]" which is very annoying because those were deleted by me and make it confusing to the client as to what comments are remaining. How can I disable this "marked set by" from happening? Thank you.Version 2024.003.20180

Souvik Sadhu · Answer

Hi @Kathy5FFA,

Hope you are doing well. Sorry for the trouble, and the delayed response.

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat you use;

2. The OS and its version;

3. A screen recording of the workflow you follow for better understanding.

Also, ensure that you are using the latest version of the application (2024.005.20xxx) for the best experience.

-Souvik

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