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Participant
November 14, 2025
Question

Disable pop up message

  • November 14, 2025
  • 1 reply
  • 130 views

I am currently using Adobe Acrobat 

Build: 22.1.20112.0

this is the version that I like and about 1 year ago it started popping up with a message about 

"Update your Acrobat Software, Update to the latest version for continued access to Adobe Document cloud files and acrobat online Service. Including sharing & e-signing." 

I dont care about any of that and every time I make a move in Acrobat like going from 1 PDF to another it pops up and stops anything I am doing until I tell it to cancel or I say Update but it wont update with the Mac OS I am running this is slowing my work it is obnoxious and very frusterating since it never happened prior to last year so where is the "STOP IT BUTTON"  I have gone through every preference setting and unclicked updates as well as  "messages from Adobe" PLEASE HELP.

1 reply

creative explorer
Community Expert
Community Expert
November 16, 2025

@Sig-1 that's because your software is from 2022! The latest versions of Acrobat force you to connect to the Document Cloud for basic functionality, and they aggressively nag older versions to update, specifically those that use older architectures or don't fully integrate with their current cloud ecosystem. 

I may get into trouble for this...

1. You could disconnect from the CC? If you have the Creative Cloud Desktop application running, it is likely the source of the constant communication with Adobe's servers, which tells your old Acrobat version that an update is available. Or

2. Since the pop-up explicitly mentions "continued access to Adobe Document Cloud files," disabling Acrobat's access to the cloud might stop the message entirely. Go to your Acrobat Preferences - General - Find the setting that controls cloud storage, usually labeled "Show online storage when saving files" or similar (look for mentions of Document Cloud, OneDrive, or Dropbox). Uncheck or disable all online storage options. Click OK and fully Quit and Re-open Acrobat to see if the message is gone.

 

 



 

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