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Tatiana311564072mf8
Participant
July 18, 2023
Question

Document deleted by mistake in documents cloud

  • July 18, 2023
  • 1 reply
  • 547 views

I subscribe to creative cloud and by accident I deleted the files from the recent tab of the document cloud, is there any way to recover the files or return any backups from previous dates? Because I lost a year of work that was saved there. I'm desperate.

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    1 reply

    mariahweyne
    mariahweyne
    Inspiring
    July 18, 2023

    Did you clear the Recent Data or delete the file?  If you just cleared it, go to Adobe Acrobat Documents and look for the document.  That is if it as stored in the cloud.

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    Tatiana311564072mf8Author
    Participant
    July 19, 2023
    Thanks for the message, but I selected the files and deleted them. I thought it was in the files stored on the device tab, saved on my phone and not the ones in the cloud. I ended up confusing it with the recent files tab…
    mariahweyne
    mariahweyne
    Inspiring
    July 19, 2023

    Sorry to hear that.  Did you try a google search with your specific phone?

     

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