Document opens blank in Acrobat Pro (32) but opens 'normally' in Acrobat Reader (32 bit)

Hi @David Veenstra, Esq. 

Thanks for reporting this to us. 

If the same document opens fine with Acrobat Reader (32-bit) but not with Acrobat Pro, you may check a couple of things to see if that helps:

1- Close Acrobat completely and reopen it

2-Open Acrobat Pro>help>check for update 

To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

3- Navigate to Acrobat>Edit>Preferences>Security (Enhanced)>disable "Protected View" and "Enhanced Security">OK>close and reopen Acrobat and check back.

Note: these changes are only for testing purposes. Once tested, please change it back to the previous setting.

Let us know If it still doesn't work.

Thanks,

Akanchha