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Participant
September 28, 2017
Answered

document passes in adobe but fails in independent tool

  • September 28, 2017
  • 2 replies
  • 1382 views

Several documents pass the Accessibility test in Adobe, but when using a tool from ADA website - Tools to Check PDFs | Section508.gov  - (PDF Accessibility Checker (PAC 2), these same documents are failing on content, fonts and structure.

Now I can't figure out through Adobe how/where to fix all the problems when Adobe accessibility doesn't show them.

This topic has been closed for replies.
Correct answer a_C_student16379412

Hi Cleo, I have documented fixes to many PAC2 errors using Acrobat Pro. See https://taggedpdf.com/508-pdf-help-center/

2 replies

cleo2017Author
Participant
October 1, 2017

Here is a link to the original document:
Safety-or-Profit-John_D_Rowell-passed adobe acessibility check.pdf

I appreciate your offer of help.

a_C_student16379412
a_C_student16379412Correct answer
Inspiring
October 3, 2017

Hi Cleo, I have documented fixes to many PAC2 errors using Acrobat Pro. See https://taggedpdf.com/508-pdf-help-center/

cleo2017Author
Participant
October 5, 2017

Thank you.

Dov Isaacs
Legend
September 28, 2017

“Adobe” isn't a product!

Acrobat Pro is a product. If this is what you used, which version and what tests within Acrobat Pro?

What did the accessibility report from Acrobat Pro DC (the latest version) indicate? Can you provide us with the original document and further information such that we can investigate?

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
cleo2017Author
Participant
September 28, 2017

Product: Adobe Acrobat DC, latest version downloaded yesterday.

Willing to send the original document, however, I see no way to attach pdf file to this post.

Dov Isaacs
Legend
September 28, 2017

Post it on a file sharing service or contact me on via the forum's private message mechanism and I'll give you my e-mail.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)