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R
RaptorzI
Participant
August 24, 2020
Question

Document processing

  • August 24, 2020
  • 2 replies
  • 387 views

Can anyone tell me why Adobe goes through a "Content Preparation Progress" every time I open a document? And how can I turn that feature off?  I've read through everything I can find (where do I find a manual, by the way??), but nothing has helped.

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    2 replies

    Karl Heinz Kremer
    Community Expert
    Karl Heinz KremerCommunity Expert
    Community Expert
    August 24, 2020

    This is done to prepare the document for "assistive technology" - e.g. a screen reader for a visually impaired user. If you don't need this, you can turn it off in Acrobat's preferences. Go to Preferences>Accessibility and turn Enable Assistive technology off. 

      Dave__M
      Community Expert
      Dave__MCommunity Expert
      Community Expert
      August 24, 2020

      We'll need more information to help troubleshoot.  First, you mentioned  Adobe as your problematic application.  Since Adobe is the software company, you'll need to tell us which application you're using.  Is it Acrobat Pro?  Adobe Reader?

      Give us as many particulars as you can - we'll collectively do our best to help.

      My best,

      Dave

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