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dherb89
Participant
July 29, 2014
Question

Documents\*.pdf port missing from printer list

  • July 29, 2014
  • 2 replies
  • 40421 views

Hello All,

I have Acrobat X installed on my work computer which is Dell running Windows 7. I downloaded the free trial of Acrobat XI to check it out. Don't think I need to shell out the money but it was nice. Anyway, when I uninstalled Acrobat XI I lost the ability to print to pdf which is a feature I use very often.

So I googled the problem and found this helpful forum: Re: Manually installing PDF Printer

Unfortunately, in step 4 it asks me to select Documents\*.pdf as the port and it's not listed in the dropdown menu. This computer was given to me with Acrobat X on it and I don't have any of the original licensing info so I'm afraid to simply uninstall-reinstall that since I might not restore it properly.

Any help you can provide would be greatly appreciated.

-Dan

This topic has been closed for replies.

2 replies

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Bill12
Inspiring
July 30, 2014

Open Acrobat and use Help>Repair. That should do it. After the repair, run the updates also if you are not current. When you uninstalled AA XI, it broke your AA X.

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Ashira_Over
Participant
July 17, 2018

I have the some issue, but I have already tried the repair. when I try repairing it says that it's missing AdobePDF.dll file

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 29, 2014

use belarc advisor to recover your acrobat x serial number, Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…

once you have that safely saved, reinstall acrobat x over your current installation.  you probably won't need that serial number, but it would be nice to have.

or you can also use a free pdf printer like doPDF which i've used for years, Free PDF Converter - Print to PDF with doPDF

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    July 29, 2014

    Moving this discussion to the Creating, Editing & Exporting PDFs forum.

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