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Participant
November 19, 2025
Question

Does Acrobat 25.1 update need a new license

  • November 19, 2025
  • 2 replies
  • 36 views

Hello All,

 

Just a Question, Does new Acrobat 25.1 need a new license, Already have a active license for Acrobat pro DC.

When i try to install it says i need to request one but when i try to do so it says  i have already requested.

 

Let me know if anyone have any suggestions.

2 replies

Meenakshi_Negi
Legend
November 20, 2025

Hi kamal_8560,

 

Thank you for reaching out.

 

We have verified your account using the email address provided on the community login page. There is no subscription listed under that account. Please confirm if you are using the same account or a different one.

If you are using a different email address for the account, please share it in a private message so we can check and confirm.  

You may send a private message using the envelope icon at the top right corner of this community page.

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

creative explorer
Community Expert
Community Expert
November 20, 2025

@kamal_8560 No, the new version (Acrobat 25.1) does not require a new license if you have an active subscription for Acrobat Pro DC. It is possible the installer for version 25.1 is trying to look for a new serial number (a licensing method your organization is trying to phase out or doesn't use for this track), causing the validation to fail. Check with your IT department 

m