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s malik
Participant
March 29, 2026
Question

Does not uninstall completely

  • March 29, 2026
  • 2 replies
  • 29 views

I have the latest Adobe Acrobat (64-bit) on Windows 11. I uninstalled the program, it didn’t remove Acrobat Update Service (32-bit) and its directory C:\Program Files (x86)\Common Files\Adobe\ARM\1.0. I had to manually kill the process from the Task Manager and then remove the related directory.

    2 replies

    Participating Frequently
    March 29, 2026

    You should not do it. Updater will self-uninstall (and perform proper cleanup) when it does not find any supporting products.

    Now you left with MSI registered Updater product and no way to self-uninstall and unregister.

    Karl Heinz  Kremer
    Community Expert
    Community Expert
    March 29, 2026

    You can use Adobe’s AcroCleaner tool to remove the software and anything a normal uninstall might leave behind:

    https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html