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Terry Quinn
Inspiring
May 29, 2021 4:22 PM UTC
Answered

Double click stopped working

Until recently I could open any .pdf file on my computer with just double clicking the file on Windows 10. 

 

Then one day that didn't work, instead it would show a miniature view of the document in the right side of the screen. Then if I double clicked a second time, it would open. 

 

I looked at the Edit/Preference page, I don't see anything that would change it to opening on the first double click. 

 

Can anyone tell me what I'm missing?   

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
May 31, 2021 3:51 PM UTC

Hi Terry,

 

Hope you are doing well.

Looking at the description given above, we assume that those miniature view you are referring to, was Thumbnail Preview. 

  • It could be a possibility that it has been enabled, due to that first click shows the Preview of PDF and second click opens the PDF. 
  • Check this preferences setting: Open Acrobat>Edit>Preferences>General> uncheck Enable PDF Thumbnail Previews in Windows Explorer>OK>close and reopen app. 

 

If its already unchecked and you continue to get the same experience, then try these steps:

  • Reboot your computer and then check back. Else-
  • Launch sysdm.cpl via the Run dialog → click Advanced tab → Performance → Settings → uncheck Show thumbnails instead of icons → OK

 

Let us know if that helps.

 

Thanks,

Akanchha 

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5 replies

Terry QuinnAuthor
Inspiring
May 31, 2021 4:08 PM UTC

Akanchha,

 

Thank you for your suggestions.  These settings, "Enable PDF Thumbnail Previews in Windows Explorer", was not checked.  So I went and tried some pdfs, and they all opened without creating a Thumbnail preview.   I had rebooted the computer since I had the problems, so that might have been rebooting it. 

 

If it comes back, I'll certainly try the other suggetion of yours.

 

Thanks for your help.

 

Terry

 

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AkanchhaS8194121
AkanchhaS8194121
Legend
Jun 1, 2021 5:08 AM UTC

Sounds great! Thanks for updating the discussion Terry.

Let us know if there's any further assistance is required. 

 

~Akanchha 

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ariosvelez
Participant
Nov 6, 2024 6:54 PM UTC

In my case it didn't work, It was unchecked, so I rebooted and try, no luck, then I oppened sysdm.cpl and uncheck Show thumbnails instead of icons but "no luck" I can't open any pdf with double click I have to right click to open any pdf

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AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
May 31, 2021 3:51 PM UTC

Hi Terry,

 

Hope you are doing well.

Looking at the description given above, we assume that those miniature view you are referring to, was Thumbnail Preview. 

  • It could be a possibility that it has been enabled, due to that first click shows the Preview of PDF and second click opens the PDF. 
  • Check this preferences setting: Open Acrobat>Edit>Preferences>General> uncheck Enable PDF Thumbnail Previews in Windows Explorer>OK>close and reopen app. 

 

If its already unchecked and you continue to get the same experience, then try these steps:

  • Reboot your computer and then check back. Else-
  • Launch sysdm.cpl via the Run dialog → click Advanced tab → Performance → Settings → uncheck Show thumbnails instead of icons → OK

 

Let us know if that helps.

 

Thanks,

Akanchha 

Translate
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