Double payment

Adobe is the worst thing I've seen in my life! They are thieves, please never buy from them whoever reads this.

They charge you for a whole year even if you retire before and don't allow you to unsuscribed unless you have paid, they basically take your credit card as a hostage.

Sorry, but you'll have to contact Adobe directly for help with this issue. This is mostly a user-to-user forum, so we can't really help with such matters, although there are some Adobe Employees hanging around...

To contact Adobe via chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person. You'll also get an option to contact them by phone if you do that)
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...