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ravmitterhoff
ravmitterhoff
Inspiring
March 9, 2026
Question

Download error Exceeded maximum number of files

  • March 9, 2026
  • 1 reply
  • 19 views

When I try to download a file that was uploaded by adobe scan to https://acrobat.adobe.com/link/documents/files/ I get the error: 

Download error: Exceeded maximum number of files (50) or total size (100 MB).

I only tried to download one file and I receive this error on all browsers and on my iPhone. Why?

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    March 10, 2026

    Hi ​@ravmitterhoff,

     

    Hope you are doing well. Sorry for the trouble with using Acrobat Cloud Services.

     

    We were experiencing server issues with Acrobat Cloud at the time you posted this query.

     

    Would you mind trying out the workflow again and letting us know if it works for you now?

     

    Also, you can check the server status from here: https://status.adobe.com/

     

    Let us know how it goes.

     

    Regards,

    Souvik

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