"Download Form Field Data" is missing filled data that is visible on PDF
I use Adobe Acrobat Sign to send out forms that require some basic information from the Signer. For example:
-Organization
-Address
-City
-State
-Zip
-Contact Name
-Contact Email
-Contact Phone Number
-Type of Event
-Number of Participants
-Non Profit (this is a linked set of radio buttons with the options being "Yes" and "No")
For my workflow, I collect all of these forms that come in by a certain date and process them in batches based on some ranking critera. That criteria includes things like the type of event, number of participants, and non-profit status.
All the fields I listed above are marked as "required" so the signer isn't able to submit the form without filling them all out. When I view the PDF, I can see that they've all been filled out. When I "Download Form Field Data", some of the field values will be missing. It isn't always the same fields that have missing values, and once in a while none of the values will be missing.
I am using a template and bulk send to send these forms out, so I know everyone is getting the exact same version.
Any idea why seemingly random data will be missing upon download? Additionally, the fields are all jumbled up in a wacky order on download, so if anyone knows how to fix that that would also be appreciated.
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