Known Participant

Answered

Downloaded PDF from TD Bank not editable.

Forum|Forum|7 years ago
October 14, 2018
7 replies
94192 views

TD Bank's statements are downloaded as Secure PDFs. In order to edit (I like to highlight them as I reconcile my balance each month) I need to enter a Permissions Password. I called the bank and they said it's something I need to do within my software. I'm using Acrobat Pro DC

Help please!!!

Thanks.

Correct answer doctorsney

thank you, this save as method circumvented the encryption, another hoop to jump through but whatever.

I'm also using this to do my book keeping for taxes, and want to annotate my digital bank statements instead of printing out reams of paper to markup physically.

Thanks to y'all for hashing out a soluttion that could be easily googled.

oh for anyone wondering my workaround/workflow on OSX Catalina was open the statement pdf in Preview and then:

File > Export as PDF... and the resulting file will be editable/saveable

(because at some point I have spent hours marking up a pdf only to realise my marks would not be saved, and there was much gnashing of teeth and renting of garments and wailing)

W

Wilton28483385ljwi

Participant

Solution:

1 - Open the PDF in Google Chrome

2 - CTRL + P (Windows) or Command + P (Mac)

3 - Print as PDF

Save your file, DONE (:

arshdeeps76065440

Participant

I have figured it out! Open you bank statement in google chrome. Click file-print-save as pdf. And now you can edit in adobe pro!

C

Control27338920ncec

Participant

Hey man, just for you know. I ran in the same kind problem.

I founded out if you send the pdfs to your email (gmail) and click on PRINT straight from the email thread (don't download the files) then, from print save as PDF, re-name it. After that you should be able to open in photoshop/illustrator/indesign etc... 😃 you are welcome.

U

usability medic

Participant

Thanks to all who provided workarounds. I used the workaround provided by doctorsney and it worked.

TD claims the reason they lock this down is becuase of federal regulations, because we're not supposed to be able to edit the data on our statements. While that is completely understandable, I tried to explain to them that commenting (for the purpose of highlighting or adding a comment about payment date and related details) does NOT edit the data and simply adds information "on top" of the document but TD thinks that's still editing.

So the workaround is a Godsend. Thanks so much.

K

kthxbyte

Participant

Please don't think I agree with this rationale, but the logic behind bank statements being uneditable is because they are used for many purposes: they help adjudicate billing issues between customers and private businesses, are used to prove you're don't have recent NSF fees, or even required for low-income citizens to apply for a payday loan (terrible idea, yes, but when you don't have another option I can understand that decision-making process). Since they can be so versatile, making them editable increases the chances of fraud and identity theft.

So I absolutely understand why none of the content of a bank statement should be editable. When it comes to highlighting a signed document, I'm not sure how that could possibly be a problem, but redacting a signed document is a bit more complicated of an issue that needs to be looked at by real experts.

However, I'm looking at my last statement and it is NOT a signed document... Therefore, I should be allowed to redact whatever information I fancy, even though I understand that I still can't edit the document.

Adobe needs to think this through. This is not a debate that armchair lawyers should be having on a tech-related forum... It's something they should have thought of when they came up with the feature.

T

Test Screen Name

Legend

Adobe thought this out over 20 years ago when they came up with the feature. The feature is now a standard applied (or ignored) by everyone.

Adobe did add the prompt for permission password a few years back. This didn't change the security model but was a great time saver if you had that password, because otherwise you had to remove the security, make the changes, and put it back.

F

fxm

Participant

this is a real pain. the best workaround i could find was to export the online pdf as a word doc and then save the word doc as a pdf

D

darlaha

Participant

Has anyone found a workaround for this issue? The print to Microsoft pdf used to work, but I found that is not the case any longer either. Oddly enough I can't even print to paper and rescan. Creepy but it still thinks it is a password-protected document. I have always kept the 12 months together as one year and now Adobe will not allow me to combine the monthly statements. This is most frustrating. HELP!

T

Test Screen Name

Legend

These files ARE protected and Adobe software WILL respect that. Complaints should be made to the bank. They will tell you it is to protect against fraud. Not sure how it does, but we are stuck with it.

To combine files use the “portfolio” option.

D

darlaha

Participant

Thank you this is an acceptable workaround. I only wish someone had suggested it before

try67

Community Expert

They need to give you the password so you could do it. We can't help you

get around it without the password.

PaintedStuffAuthor

Known Participant

There is no password. I used to be able to edit them and in 2017 they changed something with their online banking system and I haven't been able to since. I've spoken to a few people in their IT department. They do not issue passwords. They said it's something with MY Adobe software.

"Creative minds have always been known to survive any kind of bad training."-Anna Freud

try67

Community Expert

They are wrong.

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