Downloading Adobe Acrobat Pro to New Computer Desktop

Question

I know I have had Adobe Acrobat Pro since 2014 and I have the serial number that goes along with it via my Adobe ID, "My Products" page. I got a new computer and have been trying to get Adobe Acrobat Pro downloaded to my computer's desktop all morning. I thought I had it via this webpage: Download Pro or Standard versions of Acrobat DC | Non-subscription but when it finally got downloaded (the Adobe Acrobat Pro DC Installer for Windows) and I went to install it, it says it's an invalid serial number (I copied and pasted it and tried with and without the hyphens.) Can someone help me? I have signed out of my account on my old computer so I should be able to use the license on here. I can sign into cloud.acrobat.com and use Acrobat via the web page, but I really want to use it from my desktop.

John Waller · Accepted Answer

Taylor32587 wroteI know I have had Adobe Acrobat Pro since 2014 That would be Acrobat XI. DC was not released until April 2015.You must download the correct installer to match your serial number.Download Acrobat XI Pro from Download Acrobat XI, Acrobat X

Taylor32587 · Answer

I also want to point out that when I'm on cloud.acrobat.com and click "PDF Services" and get to the "Acrobat DC Desktop" and click there, it takes me here: https://cloud.acrobat.com/acrobat and wants me to pay for it again.

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