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Participant
May 31, 2017
Question

Downloading the free trial gives an error

  • May 31, 2017
  • 3 replies
  • 705 views

I am trying to download a free trial of acrobat pro dc but it is giving an error

[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]

This topic has been closed for replies.

3 replies

try67
Community Expert
Community Expert
May 31, 2017

The application is called just Adobe Acrobat Pro DC. Reader is a free application that doesn't have a trial version.

What exact error are you getting when you try to download it?

Where are you trying to download it from?

Participant
June 1, 2017

I am trying to download it from Adobe official website and after 5% of

download it says that it encountered an unexpected error and to contact

adobe support.

Please find the screenshot attached.

try67
Community Expert
Community Expert
June 1, 2017

Again, what exactly are you trying to download? And your screenshot didn't come through.

You have to use the Icon button and post from a browser (not by email!) for it to work.

Bernd Alheit
Community Expert
Community Expert
May 31, 2017

There is no product with this name.

kglad
Community Expert
Community Expert
May 31, 2017