Dropdown fill color not working for end user of fillable PDF

Question

Working in Acrobat Pro DC, I'm using the following script to create dropdown lists with colored backgrounds based on the value chosen:

if (event.value=="A")

event.target.fillColor - color.red;

else if (event.value=="B")

event.target.fillColor = color.yellow;

else if (event.value=="C")

event.target.fillColor = color.green;

else if event.value=="D")

event.target.fillColor = color.cyan;

else event.target.fillColor = color.white;

However, the colors don't fill in when the PDF is used by people with just Acrobat Reader. (Works great for me.) Here's what else I've done:

Selected 'Commit selected value immediately' in each of the fields' Properties Option.
Turned off Highlight Existing Fields in the Form Option
Saved the PDF as an Extended Reader PDF.

Any ideas for what I'm not doing right or what I still need to do?

Thanks!

Maryann

try67 · Accepted Answer

Are you sure they're using Adobe Reader and not something else? Ask them for a screenshot of the window where the file is opened.

If they are using it in Reader tell them to disable the fields highlighting (under Edit - Preferences - Forms).

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