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DCH-Man
DCH-Man
Participant
April 28, 2026
Question

Dynamic Stamp not working after Update

  • April 28, 2026
  • 2 replies
  • 44 views

I have version 2025.001.21288 and I can use the stamp + i can write in the fields…

 

My collegues (2026.001.21431) can stamp it, but the text fields do not pop up.

 

I also tried:

Reinstalling

re adding the stamp new

checking Javascript settings

checking security settings

reboot

deleting DC folder to rebuilt settings

 

It worked perfectly for a long time, now it suddenly stopped working for 2 people at the same time, i am sure there will be more complains soon…

 

What can I do about this?

 

Do you have the same problem?

      2 replies

      Thom Parker
      Community Expert
      Thom ParkerCommunity Expert
      Community Expert
      April 28, 2026

      It the stamp can be placed, but the interactive features stopped working, it is likely that there is a previously protected error in the stamp script.  Occasionally Adobe changes how errors are handled, for example, an error condition that returned a null value is changed to throw an exception.  This has happened a few times.  

       

      The first thing to do is to look at the console window (Ctrl-J) after the stamp is placed to see if there are any reported errors. And then the other thing is to post the script or the whole stamp file so we can examine it. 

       

      Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
        DCH-Man
        DCH-ManAuthor
        Participant
        April 29, 2026

        if i use the stamp in another pdf, it does not show anything.

        if i open the stamp, and type in the fields then it throws this:  “
        NotAllowedError: Sicherheitseinstellungen verhindern den Zugriff auf diese Eigenschaft oder Methode. Global.docToFill:2:Field 1_Datum:Calculate
        ”

         

        NotAllowedError: Security settings prevent access to this property or method.

        This could be the error that previously slipped through?

         

        It never filled the Date automaticly as i know.. maybe back then that worked…

         

        Could this be the reason why the fields dont show?

        Bernd Alheit
        Community Expert
        Bernd AlheitCommunity Expert
        Community Expert
        April 28, 2026

        Can you share the file?

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