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Participant
Feb 9, 2024 8:46 AM UTC
Question

E-sign is not working and just stuck in loading!

Hi,

E-sign is not working and just stuck in loading!

Adobe Acrobat recently installed via adobe.com and after the user was assigned the license from adobe admin in the company.

Any tip or solution is highly appreciated!

 

2 replies

Participant
Jul 10, 2024 10:39 PM UTC

Same problem here.  No help anywhere.

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Souvik Sadhu
Legend
Jan 6, 2025 4:15 PM UTC

Hi @ProjXKim,

 

Hope you are doing well. 

 

Are you using an enterprise account? If yes, you might need to have an Acrobat Sign license assigned to your profile to have access. 

 

If this is not the case, you might want to check by going to the registry location:

HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\Workflows\cServices\cServiceConfiguration

dWord: blsEsignServicesEnabled

Value: 1

 

Hope this helps.


-Souvik

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