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Participant
February 17, 2023
Question

E-sign Worked But Didn't Come Back to Me

  • February 17, 2023
  • 1 reply
  • 664 views

I emailed a test document to my wife to e-sign and send back, she said it was easy but the document never came back to me

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1 reply

Amal.
Legend
February 17, 2023

Hi @J. Penn28460467t52t 

 

Hope you are doing well and sorry to hear that.

 

Please go through the help page https://helpx.adobe.com/sign/kb/signer-signed-the-document-but-it-never-routes-the-document-to-next-person-adobe-sign.html and see if that works for you.

 

Let us know how it goes.

 

Regards

Amal

 

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