E-signing reminders issue

Hi there,

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you're experiencing with the reminder settings in Adobe Acrobat.

If you're seeing reminders being sent over the weekend even though you've selected "Every Business Day", this shouldn't be happening and may indicate a temporary glitch or misconfiguration. Here are a few things you can try:

1. Double-check the reminder setting:
After selecting “Every Business Day,” ensure the setting is saved properly before sending the document for signature.

Check time zone settings:

2. Time zone differences can sometimes affect how reminders are triggered. Make sure your account time zone is correctly set under your Adobe Account settings.

3. Cancel and re-set reminders:
If the issue persists, try canceling the current reminders and setting them again manually using the "Manage" tab on the Adobe Acrobat Web interface.

Note: Enterprise and business service levels can selectively expose the Reminder option during the sending process or enable account/group-wide automation. https://adobe.ly/4eKWbcW