At my company we are having the same issue. Restarting and logging in does not do a thing.
How come this issue is been going on for so long?
And how can we fix it?

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shonna_3816

Participant

This happened to me as well after my account was deactivated and reactivated at the same company. My administrator tried everything and permissions show I should have access but I still can't request signatures. Hopefully Adobe can find a fix for this because it seems to an internal technical error when accounts are reactivated.

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GrantGao

Participating Frequently

I have been having the same issue since February. I have an active account. Adobe should credit us for the down time. This is ridiculous.

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GrantGao

Participating Frequently

I'm getting the following message when visiting Adobe Acrobat Sign: Your account has been deactivated. Please contact your support staff.

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jovana_555

Participant

Can someone please private message me to have an employee email checked please? They are recieving this same error and its been a few days of troubleshooting with no luck. Thanks.

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jovana_555

Participant

I have an employee that is having this issue. Keep getting the same temporarily unavalible. Can someone check her account please?

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SherbetQuatro

Participant

I seem to be having a similar issue when trying to create an esign template

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SherbetQuatro

Participant

For anyone reading through the thread. My issue was Licesing. Adobe sign needing another licese assoasiating with my enterpirse account hope this helps.

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DeejayT413

Participant

Some of our users are having this issue as well. Any word on what's causing this? They all have active licenses.