E-signing services are temporarily unavailable. Please try again later.

Question

- Web version has "request e-signature" but when I click on it it shows a red banner "E-signing services are temporarily unavailable. Please try again later."

My account is still active until Aug 2026.

Please help.

Meenakshi Negi · Answer

Hi Xavier & InFocus,

Thank you for reaching out, and sorry about the trouble caused.

We have checked your account using the email address provided on this community page. The account shows as inactive.

Please reach out to the support team so they can help you with the account activation. You may refer to the steps suggested in the following help document: https://adobe.ly/4oL5DAO.

Let us know if you need help.

Thanks,

Meenakshi

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