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Vivek2018
Vivek2018
Participant
January 23, 2018
Answered

Edit --> Accessibility --> Change Reading Option is disabled

  • January 23, 2018
  • 1 reply
  • 2079 views

Hello there

Please find the attached Screenshot of Acrobat Reader in [Server] – 1 and [Server] – 2, I have opened the same Pdf in both the server and verified the accessibility options.  In Server] – 2, [Edit --> Accessibility --> Change Reading Option is enabled]. However, in [Server] – 1 Edit --> Accessibility --> Change Reading Option is disabled.

Is there any registry settings that prevent this? We need [Edit --> Accessibility --> Change Reading Option should be enabled in all the server to run our pdf related automation test cases.

Note:

I have tried "Edit --> Preferences--> Reading" & "Edit --> Preferences--> Accessibility". but unable to set "[Edit --> Accessibility --> Change Reading Option]" to enable.

Please find attached screenshot, If anyone had this experience and guide us through it will be greatly helpful.

Thanks

--Vivek

This topic has been closed for replies.
Correct answer Dave__M

My initial thought is to check the preferences in both instances of Reader.  Visit the "Reading" section and see if anything is set differently from one machine to the other.

Hopefully you will find a difference, and be able to match their settings & performance.  You said you've tried to explore these Prefs, but were unable to change something?  Can you provide a screenshot to show the Preference> Reading settings and/or explain further what you are not able to change?

My best,

Dave

1 reply

Dave__M
Community Expert
Dave__MCommunity ExpertCorrect answer
Community Expert
February 9, 2018

My initial thought is to check the preferences in both instances of Reader.  Visit the "Reading" section and see if anything is set differently from one machine to the other.

Hopefully you will find a difference, and be able to match their settings & performance.  You said you've tried to explore these Prefs, but were unable to change something?  Can you provide a screenshot to show the Preference> Reading settings and/or explain further what you are not able to change?

My best,

Dave

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