Answered

Edit is now not allowing me to delete?

Forum|Forum|3 days ago
August 27, 2026
29 replies
370 views

As of this morning, there seems to be some issues when editing a PDF and trying to delete. Certain things like text can be deleted, but trying to delete lines does nothing when using the delete key.

It has worked up until this morning, was there a change with the latest version?

Running the latest Acrobat version on Windows 11 x64

Correct answer kieranm2250495

So it is now fixed.

E

Energetic_Starf98e

Participant

Hi Everyone,

Wanted to ask has the issue being resolved?

Thanks

Meenakshi0101

Community Manager

Hi Energetic_Starf98e,

Thank you for reaching out, and sorry for the trouble this may have caused.

This has been fixed. If you are still experiencing the issue, please try relaunching the application twice, then keep it open for approximately one minute. This will apply the backend changes and resolve the issue.

Also, try to update the application to the latest version 26.002.21869 released today. In Acrobat, go to Menu > Help > Check for updates. For more information, refer to the following help page: 26.002.21869 Planned update.

If you still experience the same, let us know.

Thanks,

Meenakshi

K

kieranm2250495Correct answer

Participant

So it is now fixed.

K

kristam43571558

Participant

What was your solution? Mine is still not working.

K

kieranm2250495

Participant

I did nothing. Just turned my computer on this morning and it deleted everything (lines and text) without any problems. I came back to this community expecting an announcement of a fix so I was surprised there were no updates!!

K

kristam43571558

Participant

I’m having the same issue. Is there an ETA on the fix from Adobe??

Amal Jaiswal

Community Manager

Hi there,

Hope you are doing well. Please try to log out of the application, reboot the device once, and re-login with your Adobe credentials and see if that works.

~Amal

K

kristam43571558

Participant

That did not work.

A

ANGELA2753859441tl

Participant

I am having the same issue.

Anand Sri Bhattacharya

Community Manager

Hi All,

We have reported this issue to the product team, and they are working on isolating the root cause and fixing it.

We’ll update the thread once we receive any updates.

Thanks for your patience and cooperation on this.

Regards,

Anand Sri.

P

positive_smarts2c1d

Participant

Been having this same issue all day where delete, back space, and right click then delete do not work at all in edit mode. When will this be fixed?

Anand Sri Bhattacharya

Community Manager

@positive_smarts2c1d Hello,

The product team is working on the fix, and it is going through internal validation. We’ll update here once the fix is available.

Thanks for your patience and cooperation on this.

Regards,

Anand Sri.

F

Flawless_Canvas5910

Participant

Ran into the same issue. Yesterday I temporarily fixed the deletion problem, after reinstalling acrobat. Using the bounding box, right clicking and cut worked but trying to backspace on keyboard, delete on keyboard, or even right clicking and delete would not work. Today trying any method to remove a section using the bounding box does nothing just a loading wheel pops up for a few mins. Updated(26.001.21789), also repaired the application but nothing is fixed

Anand Sri Bhattacharya

Community Manager

Hello @Flawless_Canvas5910

Can you please share a sample PDF file and logs from the affected machine so that this can be investigated?

To collect the logs, please use this article: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html

Regards,

Anand Sri.

K

kieranm2250495

Participant

I have the same problem which started yesterday. I had a rep from Adobe remotely accessing my computer and he worked on the problem for over an hour to no avail!

Anand Sri Bhattacharya

Community Manager

Can you please share a sample PDF file and logs from the affected machine so that this can be investigated?

To collect the logs, please use this article: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html

Regards,

Anand Sri.

G

good_daydream4fb8

Participant

I have exactly the same issue since last couple of hours. I was able to edit normally until this morning. I can delete texts, and images, but not lines, shapes etc.

Anand Sri Bhattacharya

Community Manager

Can you please share a sample PDF file and logs from the affected machine so that this can be investigated?

To collect the logs, please use this article: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html

Regards,

Anand Sri.

Anand Sri Bhattacharya

Community Manager

Hello @andyhale64 & @Exigent329120552xj6

I hope you are doing well, and thanks for reaching out. Sorry for the trouble you had.

Could you please share more details about the issue?

Is it happening with all the PDFs, or with specific type of PDF, like a scanned PDF, forms, etc.

Assuming you are on the latest build of Acrobat: 26.001.21789, Out of cycle update, Aug 11, 2026.

For testing purposes, please disable the security settings once from Menu > Preferences > untick the Enhanced security, and protected mode options, click OK, restart the app, and try again with a different PDF.

Please enable the security settings after the test.

If the issue stil continues, please share a sample PDF file through which you are able to reproduce the issue, a quick screen recording, the OS version installed, and the logs from the affected machine for further investigation. To collect the logs, please refer to this article: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html

I hope this helps, and please reach out if you need any assistance.

Regards,

Anand Sri.

A

andyhale64

Participant

Hi Amand Sri

Thank you for your reply. This problem only started happening today and, if you look at many of the forums, they are filling up with people citing exactly the same problem.

It is happening with more than just one pdf file. For testing purposes, I turned off the security settings as suggested, however, the problem persists. I have tried with external documents in addition to my own documents generated from MS Word docs and I have the same issue.

I am running Windows 11 on PC, V25H2, OS Build 26200.9168.

Anand Sri Bhattacharya

Community Manager

Thanks for the details @andyhale64

Can you please share a sample PDF file and logs from the affected machine so that this can be investigated?

To collect the logs, please use this article: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html

Regards,

Anand Sri.

A

andyhale64

Participant

I have exactly the same issue today. I can put a bounding box around the item that want to delete and I can resize it, copy it, paste it and I can even move it off the page, but the delete button has no effect. This seems to only affect some of the editable items or images on the page and not others. I have been following through on some suggested fixes on Copilot but nothing has resolved it so far. I am guessing an update has cause some issues as this is not the only thing that I have encountered with Pro today. Other settings have changed, which I have had to reset. Would be good to get some prompt attention from Adobe on this.

Exigent329120552xj6Author

Thanks for replying, hopefully the more people reporting the issue, the sooner Adobe will notice and take action!

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