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Answered

Edit PDF tool Missing

Forum|Forum|3 years ago
September 26, 2022
4 replies
99616 views

I'm using Adobe Acrobat through a Creative Cloud subscription. None of my PDFs have the Edit PDF option anymore. Even when I create a PDF on my computer from a Word document, the option is missing. I only have the options to comment, fill and sign, export, create, share, stamp, measure, and certificates.

Edit and convert PDFs

Correct answer S_S

Hi @Daniel359060725p0g,

Thank you for writing in!

We would suggest installing Acrobat from here: Install Acrobat | Adobe Creative Cloud

Once installed, the full application version should be ready to use and auto-update as and when available.

Hope this helps.

-Souvik

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

G

Grant32651028tc4g

Participant

Same here. I can't remember the last time I was able to seamlessly provision Acrobat Pro for a user. There's always some issue. This is the latest one - the user has no ability to edit, despite a couple of reboots, a valid Acrobat license, signed in, rights to edit the document, etc... This is just the norm. The only process I've found is to keep uninstalling and reinstalling until it decides it's happy.

D

Daniel359060725p0g

Participant

Hello,

I just had the same issue happen with one of my users. Installed the "Acrobat" from Creative Cloud. The app says its fully licensed and up to date. However, I had to go to: Home - Help - Install Premium Features.

The install took almost 10 minutes. Your installer is not functining correctly. Extra steps like this make production go way down. Please fix this.

S_S

Correct answer

Community Manager

Hi @Daniel359060725p0g,

Thank you for writing in!

We would suggest installing Acrobat from here: Install Acrobat | Adobe Creative Cloud

Once installed, the full application version should be ready to use and auto-update as and when available.

Hope this helps.

-Souvik

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

K

Kim300442382yvm

Participant

I'm having the same issue. I've tried the link through Creative Cloud but it just keeps showing Acrobat Reader with no edit options like I had previously. I don't see a spot to install Premium Features like the user Daniel above suggested.

T

Test Screen Name

Legend

This isn't an option that PDFs have. It's an option that apps have. It sounds as if your copy of Acrobat has lost its license, and reverted to being the free Acrobat Reader instead. I don't have a solution, unfortunately.

N

NikkiUSUAuthor

Participant

I guess the question is poorly written. What I mean when I say PDFs don't have the option, it's that when I open a PDF in Adobe Acrobat the option to edit PDF is not there. My license hasn't expired. Thanks for offering your help.

S_S

Community Manager

Hi @NikkiUSU @Susie Ray-Parker,

Hope you are doing well, and sorry to hear that.

There could be two possible scenarios leading to the disappearance of the Edit PDF option:

1. The option was removed from the right shortcut tools panel.

Have you checked by clicking on the tools tab at the top of the Edit PDF option? If it does, you can enable it again to be visible on the shortcut tools panel.

2. The account you are logged in to in Acrobat is a different account than the one you have your active subscription with.

You may want to remove the application if installed using Creative Cloud and then reinstall it from the offline installer. Click the given link to do so: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Hope this helps.

-Souvik.

Susie Ray-Parker

Participant

Me Too !

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