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Hi haide_8774,

Thank you for reaching out, and sorry about the trouble caused.

We checked that you purchased the Acrobat Premium subscription from the Samsung store. The subscription is for the mobile application and will not work on the desktop application.

Please let us know if you can use the premium features on the mobile application. For more information, refer to the following help document: https://adobe.ly/4nDxZfU. 

Feel free to let us know if you experience any issues or need help.

Thanks,

Meenakshi