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SMartineau
Participant
Apr 17, 2023 4:10 PM UTC
Answered

Email an attachment not a link

I literally create hundreds of AutoCAD documents weekly that must be sent as a PDF attachment.

Adobe's decision to make sending a link in an Outlook email as opposed to an attachment, the default action, is an absolutely horrible idea.

The extra clicks wreak havoc with my workflow. So much so that if I can't change the default back to an attachment, I will ditch Acrobat completely, all 7 licenses & switch to Nitro.

I need to find a way to change the default, please help.

    Caleb3081357318uxCorrect answer
    Participant
    Jun 30, 2023 2:59 PM UTC

    I was having the same issue! I resolved it by removing the add in in Outlook. 

     

    File>Options>Add Ins> Manage COM Add-ins> Go
    Uncheck the Adobe Cloud Connector > Click OK

     

     

    View reply

    51 replies

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    YukonDavid123
    Participating Frequently
    Dec 15, 2023 7:09 PM UTC

    This is a feaking mess. I can no longer send PDF files as attachment, just the totally useless Adobe link to the file. This means that the email recipient cannot download the file. WTF??

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      Julie31133298o0ea
      Participant
      Dec 15, 2023 7:48 PM UTC
      I feel your pain. I gave up & cancelled my Adobe subscription.

      Sent from my iPhone
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        jgf5Tigers
        Participant
        Jun 27, 2023 2:14 AM UTC

        Tottaly agree.  Is shutting down much of my work

         

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        brianw64417028
        Participant
        Jun 21, 2023 2:38 PM UTC

        I AGREE SAME THING AT MY OFFICE!

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        SMartineauAuthor
        Participant
        Apr 18, 2023 4:20 PM UTC

        Thank you!


        Steve Martineau
        [Personal information removed by the moderator]

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        Meenakshi_Negi
        Meenakshi_Negi
        Legend
        Apr 17, 2023 6:10 PM UTC

        Hi SMartineau,

         

        Thank you for reaching out.

         

        To send the PDF as an email attachment by default, disable the "Send link in attach to email (Sign-in required)" option in Acrobat Preferences.

        Go to Edit > Preferences >  Email accounts in Acrobat or Acrobat Reader on a Windows machine. For Mac, Application Preferences > Email accounts.

        Refer to the screenshot attached below:

         

         

         

        Thanks,

        Meenakshi

         

         

        Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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          Paul2020
          Inspiring
          Apr 18, 2023 5:04 PM UTC

          This 'email accounts' opion is not available in Adobe Acrobat Reader x64. How do I disable it permanently in this version?

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            Meenakshi_Negi
            Meenakshi_Negi
            Legend
            Apr 18, 2023 6:13 PM UTC

            Hi Paul2020,

             

            Thank you for reaching out.

             

            The option should be available in the Preferences window.

            Could you please share the screenshot of the Preferences window at your end?

             

            Thanks,

            Meenakshi

             

             

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