Email Help

I need some help with the email portion of Adobe Acrobat. For context, I run the social media department for our county and I was told to create a form for people to submit requests for postings. I created a template and everything works when I go to preview mode - but when I save it and send it out, the email button no longer works. Am I saving/sending it out incorrectly? And is there a way to add an automated response that includes their request form so I have a copy and they do as well?

Thanks for any help!