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Participant
August 6, 2022
Question

Email PDFs and withdrawal of Flash Player

  • August 6, 2022
  • 2 replies
  • 428 views

I have, for a number of years in the past, used Adobe Acrobat XI Pro to consolidate multiple emails into one PDF file. Unfortunately I did not understand the impact the withdrawal of Flash Player last year would have and I can no longer open the individual emails within the PDF file - I only see the most recent email. I would really appreciate any advice on how I can resolve the problem and regain access.

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2 replies

try67
Community Expert
Community Expert
August 7, 2022

You can't open Flash-based Portfolios in Acrobat XI any longer. You can open the files if you convert them from a Portfolio to a regular file, though.

This can be done using this (paid-for) tool I've developed, for example: https://www.try67.com/tool/convert-portfolio-pdf-to-normal-pdf

I think I also saw reports of it working if you attach the old Portfolio file to a new one, and then extract the pages from it, but I didn't test it myself.

Legend
August 6, 2022

You can still use portfolios if you upgrade Acrobat. XI was finished long before Flash Player went away.