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Participant
November 25, 2020
Question

Embed Video in PDF

  • November 25, 2020
  • 2 replies
  • 320 views

Hi all,

 

I am trying to embed a video in a specific area of a PDF that can be sent to other users. I tried using Rich Media -> Add Video, but when I send it to someone else, the PDF crashes when they click on the video screen. Is there a way to make this work?  

 

Many thanks! 

This topic has been closed for replies.

2 replies

Dave__M
Community Expert
Community Expert
November 25, 2020

Does the video play successfully for you?  If so, I'd try to open it on another computer, but not the one that is having issues with the PDF, if possible.  Maybe we can eliminate the PDF itself being the problem this way.

My best,

Dave

Legend
November 25, 2020

What do you mean by "the PDF crashes"? Please give exact error messages or screen shots, plus the exact app and version they use; also the exact app and version that you use.

Participant
November 25, 2020

We are both using the latest version of Adobe Acrobat DC. When they click on the link, it says "connecting" for multiple seconds and the PDF screen closes by itself.