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Participant
March 12, 2025
Question

endless updates

  • March 12, 2025
  • 1 reply
  • 198 views

Every time (probably) I start computer I notice Adobe Update service is running lengthy (a lot of bytes read) file reading and probably doing updating (not sure).
I know about disk activity because I checked it several times via windows resource monitor.

I do like ability to view pdfs. So I do not want to uninstal adobe reader yet. However - runing lengthy disc scans is not acceptable.

Adobe please either fix your update process to run no more than once per month, or give us simple option to disable updates at all. I did found on this forum claim about option to do clean reinstall of everything with some command line parameters. It is not a real option - (even in case if it works since it is not offical answer).

By the way, as of obvious causes - I do not believe I have virus. I do have computer enginiering daily job - so I do believe I report what is actualy happening and not imagined situation.  I do believe it impacts a lot of users - nobody is complaining because it is freeware after all and it is not easy to complain. However recently Adobe Acrobat feels more like malware.

1 reply

creative explorer
Community Expert
Community Expert
March 13, 2025

@rihards_1238 you cna control the updates through your Adobe Preferences:


Although, I don't have the same issues as you though. I am using a MAC, and I have the Pro version. My work has the Reader version for Windows 11, and we don't have this update issue at all either. Again, you can control the updates on your end. 

With the virus, obviously that is beyond Adobe's control. That's the problem with Anti-virus software, not all of them are the same. Some work better than others and some, well, they don't. On my personal MAC and wife's PC, we use Malwarebytes, and it works awesome! 

 

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