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Participant
July 6, 2021
Answered

Entered wrong email

  • July 6, 2021
  • 2 replies
  • 429 views

Earlier when I was trying to sign up for a trial I accidentally entered the wrong email. I deactivated the account but I'm worried because my paypal is attached as the billing option and I'm worried that if the person with that email reactivates it they'll use that paypal account. 

Hoping this gets customer supports attention as I can't call at the moment. Really wish there was an email contact for customer support.

This topic has been closed for replies.
Correct answer ls_rbls

This is a user-to-user support forum. You must contact Adobe Customer Support directly to resolve the issue.

 

See if you can get the appropriate assistance here:

 

 

Click or tap on the "Contact us" icon to chat live with a representative (shown in the slide below):

 

2 replies

ls_rbls
Community Expert
ls_rblsCommunity ExpertCorrect answer
Community Expert
July 6, 2021

This is a user-to-user support forum. You must contact Adobe Customer Support directly to resolve the issue.

 

See if you can get the appropriate assistance here:

 

 

Click or tap on the "Contact us" icon to chat live with a representative (shown in the slide below):

 

try67
Community Expert
Community Expert
July 6, 2021

You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone support: https://helpx.adobe.com/contact/phone.html

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...