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Participant
November 6, 2025
Question

Epson XP-8700 Printer

  • November 6, 2025
  • 1 reply
  • 34 views

When I try to print an Acobat file it defaults to my down loaded documents but will not print it. Why?

1 reply

Amal.
Community Manager
Community Manager
November 6, 2025

Hi there 

 

Hope you are doing well and sorry for the trouble. 

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. 

 

Also, go to Print > Advanced > Uncheck 'Print to File' and see if that helps.

 

If it still doesn't work, please share the version of the Acrobat Application you are using? Go to Help > About Acrobat and make sure its updated to the latest version 25.01.20813. Go to Help > Check for Updates and reboot the computer once. Also share a small video recording of the steps you are taking and the issue as it occurs for more clarity.

 

Additionally, please go through the help page https://adobe.ly/3JLN1C0;

 

~Amal