Erroneous Billing

Forum|Forum|9 months ago
May 7, 2025
1 reply
191 views

I cancelled my free subscription through Google before the expiry date, but I was still billed and I can't understand why. How can I get my money back please, I'm really desperate. I have attached the email screenshot confirming the cancellation

Modern Acrobat
Install update and subscribe to Acrobat
Scan documents and OCR
Cancel subscription

Tariq Ahmad

Community Manager

Hi @tonny_9063,

Sorry for the troubled experience, and thanks for reaching out. Let me get this checked internally, and we will keep you updated.

Thank you for your patience.

~Tariq

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded