error 109 trying to open pdf

Forum|Forum|5 years ago
September 18, 2020
1 reply
885 views

I receive message "There was an error opening this document. There was a problem reading this document (109)." when trying to open a .pdf with Adobe Acrobat Reader DC version 2020.012.20043. The .pdf opens fine with Foxit, Chrome, Edge, Firefox, Ghostview and Nitro. I have tried opening it from the file system using the Adobe File/Open menu options.

Does Adobe Reader have a bug

General troubleshooting

This topic has been closed for replies.

Karl Heinz Kremer

Community Expert

Just becasue other PDF viewers open this file, that does not mean that there is nothing wrong with the PDF file. With error messages that quote a number, you can get more information by holding down the Ctrl key when you close the message box. Usually when Acrobat or the free Reader claim that there is a problem, that is indeed the case. Complain to whoever created the PDF file and let them know to use a known good PDF generator.

D

defaultpk4ybj5u7bhkAuthor

Participant

Thanks Karl. Holding the Ctrl key yields "Object label badly formatted." The pdf was created with SSRS. Is there a way to find out exacly witch object label is bad?

Karl Heinz Kremer

Community Expert

Unfortunately not without being able to open the file. Acrobat Pro has a Preflight tool that can report minor syntax problems, but if the file does not open at all, you need to analyze the internal structure with a tool that's independent of Acrobat. That does requrie that you are very familiar with the PDF specification.

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